Vendor Policy

Vendors must ensure that their products meet high standards of quality, safety, and performance. Products must be free of defects and be fit for the purpose for which they are intended.

Vendors must keep their product listings up-to-date and accurately reflect the availability of their products. Vendors must promptly notify us of any changes to product availability, including out-of-stock items.

Vendors are responsible for processing and fulfilling orders in a timely manner, including shipping and tracking information. Vendors must ensure that products are packaged and shipped securely to prevent damage during transit.

Vendors must handle customer returns and refunds in accordance with our return policy. Vendors are responsible for providing refunds or replacement products to customers in a timely manner.

Vendors must respond promptly to customer inquiries and complaints and provide excellent customer service. Vendors must also communicate with us regarding any issues or concerns related to their products or orders.

Vendors must comply with all applicable laws and regulations, including those related to product labeling, safety, and environmental protection.

 Vendors must agree to our Vendor Agreement, which outlines the terms and conditions of using our marketplace platform, including our commission and payment terms.

Vendors are responsible for ensuring that they have the rights to sell the products they list on our platform and that they do not infringe on any intellectual property rights of others.

Any vendor found to be in violation of these policies may have their account suspended or terminated at our discretion.